Qudo Baby takes the privacy of its customers and website users very seriously and is committed to protecting your personal data.
Our website, products and services are not intended for children or any person under the age of 16, and we do not knowingly collect data relating to children.
1. Important information and who we are
Full name of legal entity: Qudo Global Ltd
Title of data privacy manager: GDPR Officer
Email address: firstname.lastname@example.org
Postal address: PO Box 224, BORDON, GU35 5ET
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
This version was last updated on 7th December 2022
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The data we collect about you In connection with the conduct of our business, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
Technical and Usage Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website, the pages you have visited on our websites and the links you have followed on them.
Profile/Account Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
· request our products or services;
· create an account on our website;
· subscribe to our publications;
· meet with one of our employees;
· participate in an event which we have organised;
· complete a form on our website requesting us to contact you;
· request marketing to be sent to you;
· enter a competition, promotion or survey; or
· make a complaint or give us feedback or contact us.
Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below:
- Technical and Usage Data from the following parties:
o analytics providers;
o advertising networks; and
o search information providers.
· Identity, Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
· Identity and Contact Data from data brokers or aggregators.
· Identity and Contact Data from publicly available sources such as the Electoral Register based inside the UK.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
· Where we need to perform the contract we are about to enter into or have entered into with you.
· Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
· Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have described below all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
This website may place the following Cookies:
|Type of Cookie||Purpose|
|Strictly necessary cookies||These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.|
|Functionality cookies||These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).|
|Analytical or performance cookies||These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.|
|Targeting cookies||These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.]|
You can find a list of cookies that we use below.
You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You may choose to delete cookies at any time but you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
|Description of Cookie||Purpose||Duration|
|cookieyes-consent||CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.||1 year|
|Description of Cookie||Purpose|
|Description of Cookie||Purpose|
|Google Analytics _ga||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.|
|Consent – YouTube||YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.|
THIRD PARTY COOKIES
|Cookie owner||Description of Cookie||Purpose||Duration|
|YSC||YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.||YouTube analysis||session|
|VISITOR_INFO1_LIVE||A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface||YouTube Analysis||5 months 27 days|
|_fbp||This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.||Advertising||3 months|
|yt-remote-device-id||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video||Analysis & Advertising||Never|
|yt-remote-connected-devices||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.||Analysis & Advertising||Never|
|fr||Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin||Advertising||3 months|
You can contact us at any time about this policy at:
Qudo Global Ltd
PO Box 224
Email address: email@example.com