Privacy Policy

Qudo Baby Privacy Policy

Welcome

Qudo Baby takes the privacy of its customers and website users very seriously and is committed to protecting your personal data. 

This privacy policy sets out how Qudo Baby uses and protects any information that you give us when you use this website or which we otherwise obtain directly from you or from a third party, and when we may share that information.

Our website, products and services are not intended for children or any person under the age of 16, and we do not knowingly collect data relating to children.

For the purposes of this Privacy Policy, the term “personal data” means any information which identifies you or which allows you to be identified when combined with other information.

1. Important information and who we are

Controller

Qudo Global Ltd is the controller and responsible for this website. In this privacy policy, Qudo Global Ltd is referred to as “Qudo Baby”, “we” or “us”.

Qudo Baby is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager, using the details set out below.

Contact details

Full name of legal entity: Qudo Global Ltd

Title of data privacy manager: GDPR Officer

Email address: info@qudobaby.com

Postal address: PO Box 224, BORDON, GU35 5ET

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

This version was last updated on 7th December 2022

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The data we collect about you In connection with the conduct of our business, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.

Contact Data includes billing address, delivery address, email address and telephone numbers.

Financial Data includes bank account and payment card details.

Transaction Data includes details about payments to and from you and other details of products you have purchased from us.

Technical and Usage Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website, the pages you have visited on our websites and the links you have followed on them.

Profile/Account Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Technical and Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

·  request our products or services;

·  create an account on our website;

·  subscribe to our publications;

·  meet with one of our employees;

·  participate in an event which we have organised;

·  complete a form on our website requesting us to contact you;

·  request marketing to be sent to you;

·  enter a competition, promotion or survey; or

·  make a complaint or give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical and Usage Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.

Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below:

• Technical and Usage Data from the following parties:

o   analytics providers;

o   advertising networks; and

o   search information providers.

·  Identity, Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

·  Identity and Contact Data from data brokers or aggregators.

·  Identity and Contact Data from publicly available sources such as the Electoral Register based inside the UK.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

·  Where we need to perform the contract we are about to enter into or have entered into with you.

·  Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

·  Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have described below all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

QUDO BABY COOKIE POLICY

Welcome to the Qudo Baby Cookie Policy!

Cookies

We use cookies to distinguish you from other users. This helps us improve your experience of using the website and to improve our range of services.  Cookies are small files placed on your computer hard drive.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

This website may place the following Cookies:

You can find a list of cookies that we use below.

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You may choose to delete cookies at any time but you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

Functionality

Analytical

THIRD PARTY COOKIES

Contact details

You can contact us at any time about this policy at:

Postal address:

Qudo Global Ltd

PO Box 224

BORDON

GU35 5ET
Email address: info@qudobaby.com